Unifying Adobe’s Security Ecosystem with AI-Driven Clarity
Redesigned a fragmented security ecosystem into a unified posture model and AI-driven scorecard that aligned leadership, engineering, and global security teams around a shared view of risk.
Making complex systems navigable and human so people can get things done.
Designing the structures, workflows, and interfaces that turn scattered constraints into tools people can trust and use.
Currently consulting at Adobe Security and Backburner Labs.
Previously at Adobe Security, AWS, Amazon Relay, Knock, HTC, and Microsoft.
At a glance...
6 companies over
17 years of experience
Systems I've designed for
Security tools, Logistics platforms, Fintech systems, AI/ML
By the numbers
4x founding designer
“He connects the dots across teams and turns scattered work into cohesive direction. Richard elevates the quality of every project he touches.”
Feature work
Selected work turning complex, cross-functional systems into tools people can actually use.
Designing a Truck-Safe Navigation System for Amazon’s Middle-Mile Drivers
Created a commercial-grade routing experience that accounted for real-world trucking constraints, reducing failures and improving safety for thousands of middle-mile drivers.
Scaling Amazon’s ML Ops Platform for Predictability and Growth
Redefined the model lifecycle and platform architecture, creating a predictable, scalable system that unified workflows across data science, applied science, and engineering teams.
Transforming an 18-Month Borrower Journey Into a Unified, Trust-Centered Experience
Led a two-year platform redesign that mapped the full borrower journey, introduced phased onboarding, and unified tools across product, engineering, ops, and service teams.
“Richard brings clarity to complex technical problems and gets teams aligned fast. His ability to simplify constraints and communicate clearly makes him a trusted partner for engineering.”
About
I design systems for complex, technical environments, with a focus on turning fragmented workflows into clear, unified platforms. My work centers on understanding the full ecosystem, clarifying what matters, and creating structures that help people and teams move forward with confidence. My background spans internal platforms, service ecosystems, and mobile-native systems including OS-level design at Microsoft and HTC and safety-critical navigation work at Amazon.
Contact me
Let's connect at richard@richardquay.com or on LinkedIn.