How I Think, Lead, and Build
I’m a UX leader who thrives in fast-paced, complex environments where clarity and strategy are key. With 18+ years of experience, I bring a product mindset to internal tools, operations, and early-stage design challenges. I lead with empathy, curiosity, and a bias for action.
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Selected Work
A few ways I lead UX from first principles, bringing clarity, structure, and momentum to complex, ambiguous spaces.
AI Strategy and Scorecard Design for Internal Security
Led design for an AI-driven scorecard that helped Adobe Security leadership instantly understand org-wide risk posture. Aligned SVPs, VPs, and security champions on priorities through smart, context-aware insights.
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"Richard brought structure, empathy, and clarity into a highly cross-functional environment, improving how our teams collaborated and shipped complex products."
Kelly Rasmussen
Sr. Product Director at Knock Lending LLC
Aligning People, Products, and Platforms: A UX Strategy That Scaled
How I turned ambiguity into a scalable, multi-user platform by aligning teams, tools, and vision.
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Designing for Impact: Safer Navigation for Commercial Drivers
A high-stakes feature launched under tight timelines—reducing accidents, aligning teams, and driving 80% adoption in week one.
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Thrives in ambiguity, aligns teams fast, and turns scattered ideas into a clear path forward.